According to statistics, the express delivery business (Express Delivery) in Thailand continues to grow. This growth is driven by the expansion of the e-commerce market and consumer behavior that increasingly uses online services. This is consistent with data from economic agencies and analysis from leading financial institutions*. It is predicted that the growth of e-commerce will cause the Express Delivery market to continuously grow by 10-12% in 2024 and is expected to grow by an average of more than 6% per year during 2024–2029, driven by the government's digital economy promotion policy and the expansion of cross-border trade.

BEST Express, the leading express delivery and logistics service provider in Thailand, continues to develop and offer express delivery services that meet the needs of consumers in Thailand. It is the first express delivery business in Thailand that offers local investors the opportunity to become business partners through management in the form of a "parcel delivery franchise" that grants branches the right to manage, build networks, expand customer bases, and support infrastructure systems and technologies for express delivery in line with international standards.

BEST Express also aims to create growth and develop strong infrastructure with a network covering express delivery nationwide. Consisting of 10 regional parcel distribution centers (Hub) covering an area of ??over 50,000 square meters, supporting the delivery of up to 500,000 items per day, and over 210 sorting centers in each district/province, with support from a professional team and a comprehensive work system. In addition, to create growth opportunities in line with e-commerce market trends, BEST Express also supports collaboration and business expansion with leading Thai e-commerce platforms such as Shopee, Lazada, TikTok, and expands the delivery of large parcels, supporting service weights of up to 110 kilograms, enabling it to meet the market demand for large products and industrial factories very well. It has become a leader in large express parcel delivery (Bulk Delivery) with international standards of operation and service, guaranteed by a success rate of over 99.5% for the first parcel pickup and over 98% for the first delivery, along with the ability to provide next-day delivery services in Bangkok and 48 hours in provincial areas.

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