ETDA opens channels to check "Which digital platforms?"
Check immediately with the "Government" app.
Dr. Chaichana Mitphan, Director of ETDA, revealed that online fraud, such as on social media platforms, remains a major problem that requires urgent resolution. Although the number of complaints received through ETDA's 1212 center has continuously decreased, with 35,358 complaints in 2024, a 21.74 percent decrease from 45,190 in 2023, and the total damage value has decreased, as reflected in data from the Royal Thai Police, which reveals that damages from October 2024 to February 2025 amounted to 11.348 billion baht, a decrease of over 3.335 billion baht compared to the 14.683 billion baht in the same period from October 2023 to February 2024, we continue to encounter online threats from scammers disguised as digital platforms. This includes online shopping, online gambling, impersonating trusted merchants, and fraudulent advertising. In the first half of 2025, ETDA received 20,608 complaints.
As the digital platform service business regulator, ETDA aims to operate under its role as a Co-Creation Regulator, collaborating with all sectors, including the government, private sector, and digital platform providers, to expedite the development and promotion of a trustworthy, transparent, and secure digital platform service ecosystem through self-regulation mechanisms. This is in line with the Digital Platform Services (DPS) Act, which requires digital platform providers to report business information, including business operator information, the name and type of platform providing the service, service channels, transaction values on the platform, revenue before expenses, number of users, information on coordinators in Thailand, complaints, complaint management, and dispute resolution processes. Since the registration system was launched (August 1st), a total of 1,920 digital platforms have reported their business operations. To build public confidence and safety, the public can check the list of platforms that have reported to ETDA and have been verified. To reduce the risk of falling for fake platforms or being scammed online by fraudsters, ETDA has added a new channel to check the list of digital platforms that have been notified to ETDA. Previously, this list could be checked via the ETDA website at the link:
https://www.etda.or.th/th/regulator/Digitalplatform/index.aspx. Platforms can now be easily and conveniently checked via the "Tang Rath" application of the Digital Government Development Agency (Public Organization) (DGA). This central platform integrates various government services into one place, facilitating easier access for the public. With over 42 million user accounts, not only can the public check the list of digital platforms that have been upgraded to comply with the DPS law, but digital platform operators can also download business notification forms via the "Tang Rath" application.
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