Bangkok Life Assurance Award Winning Center - Solve Problems
Mrs. Oranuch Samranrit, Senior Vice President Bangkok Life Assurance Public Company Limited announces that Bangkok Life Assurance pays attention to its service-mindedness.
One-Stop Service The company is committed to developing its services and channels of communication with customers and agents through the introduction of new technologies. And automation Help to add.Service performance And support for the digital era. To enhance service capabilities. We are ready to serve you quickly and easily under the ISO quality management system.9001: 2008 with the same service standards. Headquartered and nationwide. The company has set up a network to solve customer problems through various channels such as Call Center (CallCenter) 02-777-8888 Customer Service Center (CSC) and Complaint Center. Last year, the company also developed customer service. There are important projects.
Such as SMS notification service for insured on premium payment. Claim Approvals As well as increasing the capacity of claims service. Through the customer service system (Smart
Customer 24th, including voice mail system to provide customer service by telephone (Call Center) to add convenience. Do not let the customer hold the line for long and do not miss.
Communications As a result, the company has been able to increase its service capability to the international standard ISO.
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